Bradley Complex Care

Updated 12 May 2026

We assessed Bradley Complex Care from 13 to 19 January 2025.

The service was previously rated Good in the last report published on 19 May 2022.

Bradley Complex Care was registered by CQC on 04 April 2011 and is a high dependency long stay rehabilitation hospital provided by Elysium Healthcare (Healthlinc) Limited. The hospital, located on the outskirts of Bradley village near Grimsby, provides care and treatment for male and female people that have learning disabilities and complex conditions such as a personality disorder, mental health problems and autistic spectrum disorders. People are admitted to the hospital from throughout the country.

The accommodation consists of 20 beds in 8 separate apartments surrounding a central courtyard.

The hospital is registered to carry out the following regulated activities:

• Assessment or medical treatment for persons detained under the Mental Health Act 1983
• Treatment of disease, disorder and or injury

At the time of the inspection, the hospital had a registered manager who had been in place for 14 months. There were 11 people at the hospital, all of whom were detained under the Mental Health Act.

At this assessment we assessed 1 assessment service group: Long stay or rehabilitation mental health wards for working age adults.

We rated the service as Requires Improvement. We found 2 breaches of regulation in relation to safe care and treatment and good governance.

Updated 17 November 2025

Date of assessment 13 to 19 January 2026.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

We rated the service as requires improvement. The service was previously rated good.

We found that governance process did not always operate effectively. Medicines management systems were not always effective, audits in place were not always effective and freedom to speak up processes were not integrated effectively within the service. However, people were supported to have choice and control, were involved in planning their care and staff were fully invested in clients’ wellbeing. The service identified and supported the wider health needs of clients, wellbeing and communication needs. The service worked in collaboration with external partners, and the organisation encouraged improvement initiatives.

Mental Health Act and Mental Capacity Act Compliance Summary

All staff completed mandatory training in the Mental Capacity Act (MCA) and the Deprivation of Liberty Safeguarding (DoLS), Mental Health Act, the Code of Practice and the guiding principles.

The staff we spoke with had a good understanding of mental capacity and were confident about how to assess it. Staff told us they took all practical steps to enable people to make their own decisions and provided good examples regarding raising safeguarding concerns.

People using the service had easy access to information about independent mental health advocacy.

We reviewed 6 care records and found evidence that people's needs were met in line with current guidance and by undertaking capacity assessments and best interest decisions when appropriate. All detained patients were made aware of their rights and restrictions were regularly reviewed to maximise their independence. However, we found some issues with consent to treatment documentation which indicated that the service could not be assured that medication was always administered with lawful authority.

Updated 5 April 2018