Healthlinc House provides a specialist care and treatment service for women and men with a learning disability and associated complex conditions. The hospital is based in Welton, Lincolnshire. The hospital was obtained by Elysium in October 2017.

This service is registered to provide the following regulated activities: -

• Treatment of disease, disorder or injury, and

• Assessment or medical treatment for persons detained under the Mental Health Act 1983.

At the time of inspection there was a registered manager in post, and there was a controlled drugs accountable officer.

Healthlinc House can accommodate a maximum of 25 patients, females and males in apartments. Each apartment can accommodate between one and six patients. Each apartment provides single sex accommodation.

At the time of inspection there were 17 patients receiving care and treatment, 14 of whom were detained under the Mental Health Act 1983. Three patients were subject to Deprivation of Liberty Safeguards (part of the Mental Capacity Act 2005, where patients receive care in a way that does not inappropriately restrict their freedom).

Healthlinc House registered with the Care Quality Commission on 1 October 2010 and has been inspected by the Care Quality Commission on eight occasions. There have been five Mental Health Act Review visits, the last mental Health Act Review visit was in May 2019.

The Care Quality Commission’s last comprehensive inspection of the hospital was in May 2017, at which time the hospital was found to be compliant in all domains. However, in response to issues of concern raised between April and June 2018, the hospital was subject to a Care Quality Commission unannounced, focussed inspection in August 2018. We reported on four of the five key questions; safe, effective, caring and well-led. At that time the provider was required to address the following areas of practice:

• The provider must ensure that staff update care plans and risk assessments on a regular basis.
• The provider must ensure that staff receive supervision and appraisals as per the provider’s policy.
• The provider must ensure that managers’ report and investigate safeguarding incidents appropriately.
• The provider should ensure that they complete all actions identified in their hospital assurance action plan dated July 2018, within the timeframes set.
• The provider should ensure that their new governance measures and audit schedules are adhered to.
• The provider should ensure that they involve staff in the changes to the hospital and communicate with staff more effectively.

At the time of this inspection we found the provider had addressed or made significant progress in addressing all the areas of concern. Details of how these areas had been addressed can be found below.