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Archived: Meadow Rise Good

Inspection Summary


Overall summary & rating

Good

Updated 12 March 2019

About the service:

Meadow Rise is a residential care home that was providing personal and nursing care to four people with a learning disability at the time of the inspection.

People’s experience of using this service:

People at Meadow Rise usually received a personalised service that met their needs. Relatives gave positive feedback about the care but felt constant staff changes were impacting on the service. Supporting people to communicate their needs and choices was a strength of the home. People had positive relationships with the staff team and they interacted well with each other.

Relatives and staff told us the home was safe. New staff were recruited safely. Accidents, incidents and safeguarding concerns were monitored and investigated thoroughly. The home was clean, modern and well decorated in line with people’s preferences. Medicines were managed effectively and staff worked to reduce people’s reliance on some medicines.

Staff were very well supported and completed the training they needed. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff supported people to have a healthy diet and to access external healthcare services.

People’s needs were fully assessed. The information was used to develop detailed and personalised care plans. People were engaged in activities meaningful to them and had opportunities to access their local community.

The home was well-led with staff and relatives giving positive feedback about the registered manager. The provider had effective quality assurance checks which were successful in identifying areas for improvement. There were good opportunities for relatives and staff to provide feedback.

More information is in our full report.

Rating at last inspection:

Good (the last report was published on 17 June 2016).

Why we inspected:

This was a planned inspection based on the previous rating.

Follow up:

We will continue to monitor this service and inspect in line with our reinspection schedule for services rated good.

Inspection areas

Safe

Good

Updated 12 March 2019

The service was safe.

Details are in our Safe findings below.

Effective

Good

Updated 12 March 2019

The service was effective.

Details are in our Effective findings below.

Caring

Good

Updated 12 March 2019

The service was caring.

Details are in our Caring findings below.

Responsive

Good

Updated 12 March 2019

The service was responsive.

Details are in our Responsive findings below.

Well-led

Good

Updated 12 March 2019

The service was well-led.

Details are in our Well-Led findings below.