The Care Quality Commission

Archived: Highfield Road

29 Highfield Road, Dartford, Kent, DA1 2JS (01322) 229600

Provided and run by:
DGSM yourChoice

All Inspections

27 April 2012

During a routine inspection

The planned review included a visit to the service, together with following up on the findings from our previous visit in December 2011. Therefore, part of the purpose of the visit was to assess if action had been taken to carry out improvements that had been highlighted at our last visit and to follow up on information that the Commission had received.

The people that use the service at Highfield Road have learning difficulties and therefore not everyone was able to tell us about their experiences. People indicated that they liked living at the home and enjoyed the activities that they took part in.

The staff supporting them knew what support they needed and they respected their wishes if they wanted to manage on their own. The support that we saw being given to people matched what their care plan said they needed.

6 December 2011

During a routine inspection

The people that use the service at Highfield Road have learning difficulties and therefore not everyone was able to tell us about their experiences. People indicated that they liked living at the home and enjoyed the activities that they took part in.

The staff supporting them knew what support they needed and they respected their wishes if they wanted to manage on their own. The support that we saw being given to people matched what their care plan said they needed.