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Disabilities Trust - 3 Water Meadows Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 20 June 2017

3 Water Meadows provides accommodation for two people with an acquired brain injury. The service operates in partnership with The Woodmill, an acute rehabilitation service, which forms part of the nationwide rehabilitation support services provided by The Brain Injury Rehabilitation Trust (BIRT). People using this service are supported with their rehabilitation by the therapy and clinical teams at The Woodmill.

This focused inspection took place on 19 May 2017 and short notice was given to the registered manager. This was because it is a small service and we needed to ensure people would be available to speak to. At the last inspection, in August 2016, the service was rated overall as good, with safe rated as requires improvement as we found a breach of regulations in relation to infection control practice. At this inspection we found the provider had taken action to address the issue. This meant the service remained rated overall as good, and the safe domain was also rated as good.

A registered manager was in place. The registered manager was also registered as the manager of two other small community based residential services. They divided their working hours between the services. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. The registered manager was not present during this inspection.

The service was safe and clean and action had been taken to reduce the risk of infection. The washing machine and tumble drier had been relocated to an enclosed utility area outside the kitchen. This meant staff were not accessing the kitchen with soiled laundry, which greatly reduced the risk infection.

People felt safe living at the service. They said staff were kind, caring and friendly and everyone got along well together. One person said, “I am safe and perfectly happy…” Another said, “I get on with staff and they keep me safe.”

There were enough qualified, skilled and experienced staff to meet people’s daily care and support needs. The registered manager was liaising with commissioners to increase funding for additional staff hours to enable people to have more individual social activities.

Risks to people’s health and safety had been assessed and measures were in place to reduce any risk without restricting people’s freedom and independence. People’s medicines were safely managed. Staff had received training in the safe administration, storage and disposal of medicines.

People were protected by the provider’s systems for safeguarding them against abuse or neglect. Staff understood what they needed to do to keep people safe and report any concerns.

The provider operated safe recruitment processes to ensure only staff that were suitable to work with vulnerable people were employed.

Inspection areas

Safe

Good

Updated 20 June 2017

The service was safe.

Improvements had been made to laundry facilities, which reduced the risk of cross infection.

There were enough qualified, skilled and experienced staff to meet people�s daily care and support needs. The registered manager was liaising with commissioners to increase funding to enable people to have more individual social activities.

People felt safe living at the service. They were encouraged to take positive risks in their daily lives and action had been taken to maintain their safety.

Staff were knowledgeable in safeguarding procedures and the service had processes in place to help protect people from the risk of abuse.

Medicines were safely managed and people received their medicines as prescribed.

Robust recruitment procedures were followed to ensure only appropriate staff were recruited to work with vulnerable people.

Effective

Good

Updated 20 June 2017

Caring

Good

Updated 20 June 2017

Responsive

Good

Updated 20 June 2017

Well-led

Good

Updated 20 June 2017