Cherry Tree Surgery

Updated 7 May 2025

Date of Assessment: 18 and 20 June 2025. Cherry Tree Surgery is situated in a single storey, purpose-built medical centre located in the grounds of Batley Health Centre at 132 Upper Commercial Street, Batley, WF17 5DH. There is also a branch site, located at York House Surgery, 284a Oxford Road, Gomersal, Cleckheaton, BD19 4PY. However, the branch site is only open for 1 hour per week and offers predominantly home visiting services We visited both sites as part of this assessment.

The practice is situated within NHS West Yorkshire Integrated Care Board (ICB) and delivers services to 2,741 patients under a contract held with NHS England. The practice is in the Batley and Birstall Primary Care Network (PCN) with 7 other practices.

The provider is registered with the Care Quality Commission (CQC) to deliver the Regulated Activities: diagnostic and screening procedures; maternity and midwifery services; surgical procedures and treatment of disease, disorder or injury.

Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the second decile (2 of 10). The lower the decile, the more deprived the practice population is relative to others. According to the latest available data, the ethnic make-up of the practice area is 63% White and 33% Asian with the remaining 4% being Black, Mixed and other non-white backgrounds. This assessment considered the demographics of the people using the service, the context the practice was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

We carried out this announced, comprehensive assessment as this was the first assessment of this location since their registration with Care Quality Commission (CQC). We looked at all the quality statements and all key questions. We have rated this service good overall and good for each of the key questions.

Updated 7 May 2025

People were positive about the quality of their care and treatment. Results from the National GP Patient Survey (2025) demonstrated that the practice was performing above national averages in all areas, with the exception of choice of location. For outcomes relating to the GP practice, we noted that 80% found it easy to get through to the practice by phone (local average 51%, national average 53%), 95% found the reception and administrative team at the practice helpful (local average 84%, national average 83%) and 69% reported they could usually get to see or speak to their preferred healthcare professional (local average 38% and national average 40%). When responding to a question regarding overall experience of the practice, 91% described this as good (local average 77% and national average 75%).

As part of this assessment, we invited patients to share their experience of the service they received via the Give Feedback on Care form on the Care Quality Commission’s website. We received 21 responses from patients which all contained positive feedback. Patients commented on staff at the practice being caring, friendly and helpful. They felt listened to by staff and felt they were able to access services to meet their needs.