- Homecare service
Fixby Healthcare Ltd
Assessment report published 15 July 2025
Contents
Ratings
Our view of the service
Date of inspection: 16 May to 4 June 2025. The assessment was carried out as the service had not been rated since registering. Fixby Healthcare Ltd is a domiciliary care agency. It provides personal care to people living in their own homes.
During this assessment we looked at all quality statements. The service was providing regulated activity to 4 people at the time of the assessment. During our assessment we found 1 breach of regulation in relation to governance. We found the provider had failed to operate effective governance systems to ensure there was oversight of the service.
During our assessment we found issues within records relating to medicines, risk and mental capacity assessments which had not been identified by the provider. We have asked the provider for an action plan in response to the concerns found at this assessment.
People's experience of this service
People and their family members told us they were happy with the service and gave positive feedback. Comments included, “The care provided has been professional, friendly and supportive” and “They have always been very accommodating, and the staff are always very cheerful.” People and family members felt staff supported them in accordance with their wishes. One person said, “Fixby Health have tailored packages to meet needs and liaised with our family incredibly.” People and their family members told us staff treated them as individuals and got to know them well.