The Care Quality Commission
  • Mental Health
  • Independent mental health service

Archived: Brierley Court Independent Hospital

145 Church Lane, Moston, Manchester, Greater Manchester, M9 4LA (0161) 205 2959

Provided and run by:
Care UK Limited

Important: The provider of this service changed. See new profile

All Inspections

19 September 2013

During a routine inspection

People using the service told us that their treatment, care and support needs were being appropriately met. They also told us they were properly consulted and enabled to participate in the planning and review of their care. Comments received included;

"I like it here. The staff are decent with me and I have made a lot of friends".

"It is pretty good, I see the doctor and my treatment has made me much better."

"I would prefer to be at home but I know I do need the help I am getting here. It is much better than anywhere I have been before."

We found that the arrangements were in place to ensure the care and welfare needs of people using the service were being met appropriately. Care records were being maintained appropriately and reviewed regularly.

People using the service were being supported to ensure they received a varied, balanced and nutritious diet.

Staff were supervised, supported and received regular training to ensure they could meet people's needs appropriately.

Suitable arrangements were in place, to ensure that, the quality and safety of services provided were regularly monitored.

3, 4 December 2012

During a routine inspection

People using the service and their relatives told us that the staff at Brierley Court were meeting their treatment, care and support needs properly. They also said that they were involved and consulted about how they were cared for and supported and that the medical nursing and other staff treated them with respect and maintained their dignity.

Comments made included;

'All the staff treat me right, they speak to me properly. They listen to what I have to say and sort out anything I am not happy with.'

'I have my own room. The staff always knock and ask can they come in. They do respect your privacy and dignity."

'If you raise anything at the community meeting the staff listen and do something about them. I think my views are important and are listened to.'

We found that the service was meeting the assessed treatment and care needs of their patients. Systems were in place to keep patients safe by minimising risk. Care records were being maintained appropriately and reviewed regularly. Adequate numbers of staff were being provided. Staff were being appropriately supervised, supported and received regular training to ensure they could meet the needs of their patient's safely and appropriately. Suitable arrangements were in place to ensure that the quality and safety of the services provided were regularly monitored and where issues were identified appropriate action had been taken.

21 January 2011

During a routine inspection

When we spoke to people we asked them about their care needs and asked how staff supported them. People told us they were receiving safe and appropriate care and support. Comments made included;

'the staff here have helped me start to get well again.'

'The nurses and other staff speak to me and ask what I think about how I am cared for and treated.'

'Although sometimes I can't do certain things or go out on my own the staff explain to me why and listen to my views about how I am looked after. I do go out with staff and that is ok until I am better.'

'we talk a lot about how we are looked after with the staff and what we think seems to be important which is good'.

Mental Health Act Commissioner reports

Each year, we visit all NHS trusts and independent providers who care for people whose rights are restricted under the Mental Health Act to monitor the care they provide and check that patients' rights are met. Immediate concerns raised by patients on those visits are discussed, if appropriate, with hospital staff.

Our Mental Health Act Commissioners may carry out a number of visits to each provider over a 12-month period, during which they talk to detained patients, staff and managers about how services are provided. In the past, we summarised themes from the visits and published an annual statement followed by the provider's response where applicable. We are looking at different ways to indicate the outcomes of our monitoring in the future.