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Archived: St Bede's Cottage Care Home

Overall: Good read more about inspection ratings

St Bede's Cottage, Auton Style, Bearpark, Durham, County Durham, DH7 7AA (0191) 373 1124

Provided and run by:
Durham Care Line Limited

All Inspections

5 February 2015

During a routine inspection

This inspection took place on 5 February 2015 and was unannounced. This meant the staff and the provider did not know we would be visiting. St Bede's Cottage Care Home was last inspected by CQC on 23 July 2013 and was compliant.

A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. At the time of our inspection there was a new manager in post who was applying to become registered.

St Bede's Cottage Care Home is situated in the village of Bearpark, close to Durham city centre. It is split into two units; the St Bede's unit is for 20 people with a physical disability and the Vicarage unit is for 9 people with a learning disability. On the day of our inspection there were 19 people using the service.

There were sufficient numbers of staff on duty in order to meet the needs of people using the service. The provider had an effective recruitment and selection procedure in place and carried out relevant checks when they employed staff.

Training records were up to date and staff received supervisions and appraisals, which meant that staff were properly supported to provide care to people who used the service.

People who used the service and their relatives were complimentary about the standard of care at St Bede's Cottage Care Home. They told us, “I like it here”, “I like the staff” and “I am very happy here.”

The layout of the building provided adequate space for people with walking aids or wheelchairs to mobilise safely around the home but could be more suitably designed for people with dementia.

CQC monitors the operation of the Deprivation of Liberty Safeguards (DoLS) which applies to care homes. The Deprivation of Liberty Safeguards (DoLS) is part of the Mental Capacity Act 2005. They aim to make sure that people in care homes, hospitals and supported living are looked after in a way that does not inappropriately restrict their freedom. We discussed DoLS with the manager and looked at records. The registered manager was fully aware of the recent changes in legislation and we found the provider was following the requirements of DoLS.

We found evidence of mental capacity assessments or best interest decision making in the care records. Staff were following the Mental Capacity Act 2005 for people who lacked capacity to make particular decisions and the provider had made applications under the Mental Capacity Act Deprivation of Liberty Safeguards for people being restricted of their liberty.

People were protected against the risks associated with the unsafe use and management of medicines.

We saw staff supporting and helping to maintain people’s independence. People were encouraged to care for themselves where possible. Staff treated people with dignity and respect.

People had access to food and drink throughout the day and we saw staff supporting people at meal times when required.

People who used the service had access to a range of activities in the home and within the local community.

All the care records we looked at showed people’s needs were assessed before they moved into the home. Care plans and risk assessments were in place when required and daily records were up to date. Care plans were written in a person centred way and were reviewed regularly.

We saw staff used a range of assessment tools and kept clear records about how care was to be delivered.

We saw people who used the service had access to healthcare services and received ongoing healthcare support. Care records contained evidence of visits from external specialists.

People using the service, their relatives, friends and visitors were asked about the quality of the service provided.

23 July 2013

During a routine inspection

We spoke with five people who lived at the home who told us staff were kind and helpful. One person said," Staff are very kind." Another person said; "Staff are around when I need them."

Other comments included; "Staff are excellent; and easy to talk to." A person who had moved in recently said; "I have a better quality of life after moving in; staff support is excellent."

People said the food was excellent and there was plenty to eat. A person commented;"I am using the dining area more after we got new chairs and tables ' I am enjoying talking with others."

Staff we spoke with said there were opportunities for training.

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes and legal requirements.

The premises were in the process of being refurbished for the comfort of people who used the service.

There were enough qualified, skilled and experienced staff to meet people's needs.

We saw the provider had systems in place to gather feedback from people, who used the service, and to regularly assess and monitor the quality of service people received.

15 October 2012

During a routine inspection

We spent time observing how staff supported people living at the home. We saw staff knocked on doors before they entered rooms and they addressed people by their preferred name.

We talked with people who lived at St Bede's Cottage, one person said 'It's really good, there's a family atmosphere and it feels like home', another said 'The staff are lovely, they know me very well' and another said 'They've been really supportive, they listen to me'.

People said they felt safe living there. One person said 'Yes, I feel safe, I have a key to lock my bedroom when I want to'.

There were effective recruitment and selection policies and processes in place. We looked at three staff files in detail. We also talked to several members of staff about the recruitment process and they all confirmed that they had completed a written application form and attended an interview.

We also spoke with several people, they all said they knew how to make a complaint. One person said 'I would just let one of the girls know and they would sort it out', another said 'I would go to the deputy manager or the manager if I had a problem'.

23 February 2012

During a routine inspection

We spoke to people living in St Bede's Cottage Care Home and looked at the result of surveys completed by people who received care and by healthcare professionals who visited the home. These showed people were satisfied with the service provided. People were very impressed with the care co-coordinator. They said the manager was excellent and staff were very good. People felt they were given enough information about their care and were able to ask all the questions they wanted to. Comments included 'very pleasant and happy atmosphere.' 'Staff always have a very caring attitude to the residents.' 'All the residents look content and happy.' 'Staff always answer any questions or concerns I have,' 'always friendly and pleasant,' and 'everything is very good.'