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Nethermoor House Requires improvement

All reports

Inspection report

Date of Inspection: 27 October 2011
Date of Publication: 25 November 2011
Inspection Report published 25 November 2011 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

People are protected from abuse and their rights are upheld.

User experience

One relative told the expert by experience that they thought the home provided a safe place for their relative.

Other evidence

The staff we spoke to were aware of types and signs of abuse. Staff were able to tell us about how they gave people choices and respected their decisions. They said they had received training in keeping people safe. They know what to do if they saw anything that concerned them. We spoke to the manager and she was aware of safeguarding issues and the referral process. She provided information that she had worked with other agencies to address a potential safeguarding issue.

The service has a robust process in place to look after people's money. They assured us that the system would be regularly audited.