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Marian House Nursing Home Good

Inspection Summary


Overall summary & rating

Good

Updated 7 April 2021

About the service

Marian House Nursing Home is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. The Care Quality Commission (CQC) regulates both the premises and the care provided, and both were looked at during this inspection. The home is registered to provide accommodation and nursing care for up to 42 older people. There were 40 people living in the home at the time of our inspection visit.

People’s experience of using this service and what we found

The provider had safeguarding systems and processes in place to keep people safe. Staff knew the risks to

people and followed the assessments to ensure they met people's needs. People felt safe and were supported by staff who knew how to protect them from avoidable harm.

Staff were recruited safely and there were enough staff to meet people's needs. Staff followed the infection control procedures the provider had in place. Risks to people's health and well-being had been assessed and monitored to ensure they were kept safe. People received their medication as prescribed.

The provider had quality assurance systems with competency checks of staff completed regularly. The registered manager understood their legal responsibilities in regard to safeguarding and notifications. The provider worked with other professionals such as district nurses and GP's to ensure care needs were met.

People and their relatives told us the service was well-led. They told us the management team and staff were good. Provider feedback processes had been used to gather information about the views of people, their relatives and stakeholders about the service provision.

Staff spoke positively about working for the provider. They felt well supported and that they could talk to the management team at any time, feeling confident any concerns would be acted on promptly. They felt valued and happy in their role.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 19 April 2018).

Why we inspected

We received concerns in relation the management of safeguarding incidents. A decision was made for us to inspect and examine those risks. As a result, we undertook a focused inspection to review the key questions of Safe and Well-Led only. We found no evidence during this inspection that people were at risk of harm from this concern.

We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection. Please see the Safe and Well-Led sections of this full report.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 7 April 2021

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 7 April 2021

Caring

Good

Updated 7 April 2021

Responsive

Good

Updated 7 April 2021

Well-led

Good

Updated 7 April 2021

The service was well-led.

Details are in our well-led findings below.