Background to this inspection
Updated
12 February 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of The Care Quality Commission’s (CQC) response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection prevention and control measures the provider has in place.
This inspection took place on 3 February 2021 and was announced.
Updated
12 February 2021
About the service: Heathside Mews is a residential care home in the Penketh area of Warrington. They are registered to provide accommodation and personal care for up to 25 younger people, older people and people living with dementia. At the time of this inspection there were 24 people living there, all of whom were living with dementia.
People’s experience of using this service: People who lived at Heathside Mews told us they were happy and were cared for by staff who were kind and caring.
Without exception, relatives of people who lived there told us they were happy with the care their relatives received.
The service kept people safe with detailed risk assessments and management plans. The staff showed a good understanding of types of abuse, how to spot these and who to report them to.
The service had good infection prevention and control measures. The home was clean and free from malodours.
Staff received comprehensive training and competency assessments.
People were treated as individuals and their privacy, dignity and independence were promoted.
There were dedicated activities staff who devised a varied and imaginative schedule of activities both inside the home and trips out.
The service had close links with the local community and invited people in to engage and interact with people living there who had shared interests.
People living there, their relatives, staff and the local authority all spoke highly of the registered manager. Staff told us they felt supported by a fair and approachable management team.
The registered manager was supported by a deputy manager and team leaders. All worked together to ensure people's care was planned and reviewed with input people and their relatives.
The registered manager maintained complete oversight of the home with a comprehensive quality assurance system.
Rating at last inspection: At the last inspection the service was rated Good (Published May 2016).
Why we inspected: This was a planned comprehensive inspection.