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Inspection Summary


Overall summary & rating

Good

Updated 27 February 2021

Heathside is a 'care home' providing accommodation and personal care for up to 40 older people, some of whom were living with dementia. At the time of the inspection 22 people were living at the home.

We found the following examples of good practice, but we have also signposted the provider to develop their approach.

During the inspection staff were observed wearing the correct PPE and complying with infection prevention and control (IPC) arrangements.

Staff received IPC training and were knowledgeable around the different IPC measures that needed to be complied with.

Staff ‘spot checks’ were conducted to ensure staff were fully compliant with the different IPC measures and processes that needed to be followed.

People and staff were all taking part in the routine COVID-19 testing regime. This enabled the provider to identify and manage any positive cases in a timely manner.

People were supported to maintain contact with their loved ones during the pandemic. Different measures were in place such as video calls as well as socially distanced on-site / garden visits.

The registered manager regularly conducted IPC audits and shared these with the local IPC team. Any actions or areas of improvement were followed up on.

COVID-19 updates, policies and procedures were effectively communicated with the staff team. There was also an up to date IPC policy and business continuity plan in place.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 27 February 2021

Further information is in the detailed findings below.

Effective

Good

Updated 27 February 2021

Caring

Good

Updated 27 February 2021

Responsive

Good

Updated 27 February 2021

Well-led

Good

Updated 27 February 2021