You are here

St Aidan Lodge Residential Care Home Good

All reports

Inspection report

Date of Inspection: 22 January 2013
Date of Publication: 7 February 2013
Inspection Report published 7 February 2013 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 22 January 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People experienced care, treatment and support that met their needs and protected their rights.

Reasons for our judgement

People’s needs were assessed and care and treatment was planned and delivered in line with their individual care plan.

When we visited the home there were 58 people living there, on two floors. We spent time talking with several people, and watched how staff gave them support and care. People were happy with the care provided. Comments included “I like it here” and “The staff look after me.”

We looked at six care records to see how people’s care was planned, monitored and co-ordinated. The provider had introduced a new format for care records which made them clearer and easier to follow. The assessments, care plans and daily notes generally guided staff in how to support each individual in the way they preferred. Where people were at risk, there were assessments which described the actions staff were to take to reduce the possibility of harm. We found risk assessments were completed and reviewed on a regular basis. This meant the risk of people receiving unsafe or inappropriate care was reduced.

Care plans included communications records, these showed details of appointments with and visits by health and social care professionals, such as the GP, chiropodist and optician. This ensured people’s wider needs were supported. We also saw evidence of appropriate referrals being made when assessments had identified risks to people's welfare.

We saw activities were arranged for people to take part in if they wanted to. For example one person attended a local history group each week. The home had a minibus which was used for day trips to local areas of interest. The provision of activities in this way contributed to promoting people’s wellbeing.