Seven Arches Nursing Home

Updated 22 June 2026

Date of Assessment: 24 June to 08 July 2026. Seven Arches Nursing Home is a nursing home providing personal and nursing care for up to 30 people aged 65 and over. At the time of the inspection, 30 people were living at the service. This focused inspection was undertaken to assess the provider’s progress in addressing previous enforcement concerns and to review improvements in relation to the Safe and Well-led key questions. At the last inspection, the provider was in breach of regulations relating to Safe Care and Treatment and Good Governance. During this inspection, we found the provider had taken appropriate action to address the concerns identified. Sufficient improvements had been made, the provider was no longer in breach of these regulations, and the required level of compliance had been achieved.

Staff understood their responsibilities for keeping people safe and knew how to recognise and report safeguarding concerns. There were sufficient numbers of safely recruited staff available to provide effective support. Staff had access to the training and skills required to support people safely and meet their needs. Medicines were administered as prescribed and managed safely. Although risks were generally identified and mitigated, we found some inconsistencies in risk assessments within care plans. Further work was needed to ensure all aspects of care planning accurately reflected people's current risks and support needs. Monitoring records demonstrated improvement and showed that oversight arrangements were becoming more effective.

The provider’s quality assurance systems were generally effective and helped ensure care was delivered safely and in accordance with people’s needs and legal requirements. However, some checks and audits were not fully robust and needed strengthening to consistently identify and address areas requiring improvement.

Updated 22 June 2026

People and their relatives were positive about their experiences of care at Seven Arches Nursing Home. They consistently told us they felt safe and well supported. Staff turnover was low, which helped provide continuity of care, and people and relatives described staff as skilled, knowledgeable and competent in their roles. Relatives also told us the home was clean and staff had access to appropriate personal protective equipment, including gloves and aprons.

Comments included, “100% safe, really impressed with the care and facilities so far; the whole ethos of the place is good,” and “I think it’s very good, definitely safe with no issues at all. Communication is very good and the care manager updates us with what’s going on. Staff treat people very well and [family member] is safe with the staff and has no risks.”

People and relatives were equally positive about the leadership and management of the service. Relatives described the management team as approachable, visible and responsive. A relative told us they knew the manager, found them “very approachable,” and felt able to speak with them whenever needed. They also felt the home was well run and commented that staff were consistently friendly and welcoming. Another relative said, “I think the service is well run and would recommend it. I know the manager who always says hello. I’m really quite impressed with the home.”