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Optima Care Limited - 37 Spenser Road Inadequate

We are carrying out a review of quality at Optima Care Limited - 37 Spenser Road. We will publish a report when our review is complete. Find out more about our inspection reports.

Details of this locations CQC registration


Here you will find the list of services and areas where we, the Care Quality Commission, authorise and regulate this service to operate. If you think this service is operating services not listed here please contact us

Type of service
  • Residential homes
Specialisms/services
  • Caring for adults over 65 yrs
  • Caring for adults under 65 yrs
  • Learning disabilities
  • Physical disabilities
  • Sensory impairments
Local authority
  • Kent

Regulated services/activities

CQC register Optima Care Limited - 37 Spenser Road to carry out the following legally regulated services here:

Accommodation for persons who require nursing or personal care

  • Mr Edward Coombes is responsible for these services.
  • Ms Janine Elisabeth Ross is the registered manager for these services at this location.
Condition of this registration relating to carrying out this regulated activity

Details of the actions taken to address risk and quality issues identified through the quality and risk monitoring system.

Particular attention must be paid to;

Immediately on receipt of the imposition of this condition the registered provider must designate a competent individual to undertake an audit of all care plans, incidents, accidents including analysis of these events, and assessments for service users at Optima Care Limited – 37 Spenser Road. Within 7 days of the audit being complete, the registered provider must send a report to the Care Quality Commission detailing how service users’ needs and any risks associated with these needs have been assessed and planned in relation to;

(a) Constipation

(b) Epilepsy

(c) Behaviour Management

(d) Management of incidents and accidents and action taken to learn from them including safeguarding allegations and any action taken to learn from them

The registered provider must provide evidence within 7 days on receipt of the imposition of this condition in respect of location Optima Care Limited – 37 Spenser Road that:

(a) all staff have received training in safeguarding vulnerable adults and checked by a competent individual that they have the right skills and knowledge to report and record incidents appropriately

(b) all staff have received recognised and accredited training in managing behaviour that may challenge

(c) the registered provider must ensure people are supported by competent staff at all times. The registered provider must send a report to the Care Quality Commission detailing how service users’ needs have been met by suitable staff. Within 28 days following the receipt of the initial report and on a monthly basis thereafter, an updated report must be sent to the Care Quality Commission.

Terms of this registration relating to carrying out this regulated activity

The Registered Provider must not provide nursing care under accommodation for persons who require personal or nursing care at Optima Care Limited - 37 Spenser Road.

The Registered Provider must only accommodate a maximum of 13 service users at Optima Care Limited - 37 Spenser Road.