- Dentist
AV Dental
Assessment report published 17 April 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 11 March 2026.
We found the practice had met all regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
There was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Recruitment procedures reflected current legislation, the practice should ensure these are followed consistently.
The practice should improve the protocols and procedures for the use of X-ray equipment in compliance with The Ionising Radiations Regulations 2017 and Ionising Radiation (Medical Exposure) Regulations 2017.
The practice is in South Kirkby, Pontefract and provides NHS and private dental care and treatment for adults and children.
The practice is in Churchview Health Centre on the ground floor. There was a car park including dedicated parking for disabled people, automatic door entry and step-free access to the practice.
The practice had 2 treatment rooms. At the time of our inspection, there was a total of 14 staff, of which there were 6 dentists, 4 dental nurses (including 1 trainee), 2 dental therapists, 1 receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses, 1 dental therapist, the receptionist and the practice manager
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 3 patients. On the day of our inspection, we spoke with 4 patients and obtained feedback from a further 8 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included,
“Great dentists, very professional always happy with my service”.
“Brilliant, kind and caring”.
“Excellent service and lovely staff”.
“Amazing friendly staff, great service”.
Patients commented positively about the standards of cleanliness. “Very clean and hygienic”.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “Everything explained well- I wouldn’t go anywhere else”.
Patients said when they were prescribed medicines, sufficient information was given.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.