Maple Tree Care Limited

Updated 20 January 2024

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

Inspection team

The inspection team consisted of 1 inspector.

Maple Tree Care Limited is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Maple Tree Care Limited is a care home without nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was a registered manager in post.

Notice of inspection

The inspection was unannounced.

What we did before the inspection

We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make.

During the inspection

We spoke with 1 person who used the service and 1 relative. We gained feedback positive feedback from 1 professional supporting the service. We observed staff engaging with people in communal areas and the care people received. We spoke with 2 members of staff an the registered manager. We reviewed a range of records including 2 peoples are plans, medicines records and a variety of records relating to the management of the service including audits, staff files and policies and procedures.

Updated 20 January 2024

About the service

Maple Tree Care Limited is a residential care home providing accommodation and personal care to up to 4 people. The service provides support to people with learning disabilities and autistic people. At the time of our inspection there were 3 people using the service.

People’s experience of the service and what we found:

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessment and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

Right Support

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were supported to access the community and experience meaningful activities in line with their need and wishes. The home was visibly clean and person centred. The director and Registered manager were committed to the continuous improvement of the service.

Right Care

Relatives commented positively about the care provided by staff. People were supported by staff who knew them well. People received care that was personalised and responsive to their needs. Medicines were managed safely.

Right Culture

People, staff, and Families were involved in the running of the home, the registered manager worked in partnership with others to achieve outcomes for people. There was positive and open culture in the home.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

The service was registered with us on 28 October 2022 and this is the first inspection.

This inspection was prompted by a review of the information we held about this service. We completed a comprehensive inspection.