During an assessment under our new approach
We carried out this announced on-site inspection on 16 September 2025.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Solihull, West Midlands and provides NHS and private dental care and treatment for adults and children.
Patients were able to access the ground floor of the practice, step-free, from the patient car park at the rear of the practice. The main reception and waiting rooms were accessed by steps at the front entrance of the practice.
The practice had 5 treatment rooms. At the time of our inspection, there was a total of 20 staff, of which there were 8 dentists – including a visiting sedationist, 7 dental nurses – including 2 trainee dental nurses, 2 dental therapists, 1 dental hygienist, 1 receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, including one of the providers, the head dental nurse, 1 receptionist and the practice manager who is also a registered dental nurse.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.