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Roland Residential Care Homes - 6 Old Park Ridings Good

Inspection Summary


Overall summary & rating

Good

Updated 21 November 2018

This inspection took place on 26 September 2018 and was unannounced. At our last inspection in January 2016 we rated the service Good. At this inspection we found evidence continued to support the rating of Good.

There was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns.This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

Roland Residential Care Homes – 6 Old Park Ridings is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

This home is registered to provide care for up to ten people who have a mental health diagnosis. There were nine people living in the home at the time of this inspection.

People felt safe living at the service and risks were managed effectively to keep them safe and protect their rights. The provider had effective systems in place to protect people from abuse and had responded appropriately to safeguarding risks.

The provider ran other similar care homes locally which provided a support network for staff and the registered manager and social opportunities for people living in this home. The service supported people to follow their interests in the community and at home.There were positive relationships between people and members of staff.

People were supported to have maximum choice and control of their lives and the service supported them in the least restrictive way possible; the policies and systems in the service supported this practice.People had choice around what they ate, whether they cooked their own meals or had their meals cooked by staff, how they spent their time and could come and go when they wished to.

The service provided support to people to maintain good health and with managing health conditions.People had good support to maintain their independence and their right to privacy was respected. The service helped people with maintaining relationships with their families.

People were involved in planning their care. The service ensured care plans were person centred and updated as and when people's care needs changed.

Effective systems were in place to manage complaints. People told us they were happy with the service. Staff treated them with respect.

The service maintained clear records of care provided, people's health and wellbeing.The provider was continually improving the service and worked in partnership with health and social care professionals to ensure people's health and social care needs were met.

Inspection areas

Safe

Good

Updated 21 November 2018

The service remains safe.

Effective

Good

Updated 21 November 2018

The service remains effective.

Caring

Good

Updated 21 November 2018

The service remains caring

Responsive

Good

Updated 21 November 2018

The service remains responsive.

Well-led

Good

Updated 21 November 2018

The service remains well-led.