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Roland Residential Care Homes - 6 Old Park Ridings Good

All reports

Inspection report

Date of Inspection: 9 January 2013
Date of Publication: 2 March 2013
Inspection Report published 2 March 2013 PDF

Overview

Inspection carried out on 9 January 2013

During a routine inspection

We visited the service on 9th January 2012. We looked at the care and treatment records held by the provider and observed how people were being cared for in this setting. We talked with people who use the service as well as with carers and/or family members. We also talked with staff and stakeholders.

People who use the service told us that they were able to personalise their own rooms and had choices about what they could wear on a daily basis. Family members told us that they could not speak highly enough of the staff group and that they were impressed by the sensitivity and caring attitude of the staff at the home. People also told us that the home had always kept them informed and encouraged them to be involved in the care of their relative. We found that people were generally very happy with the care being provided and made positive comments to this effect.