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Roland Residential Care Homes - 6 Old Park Ridings Good

All reports

Inspection report

Date of Inspection: 4 November 2011
Date of Publication: 11 November 2011
Inspection Report published 11 November 2011 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

Staff understood how to recognise and respond to concerns in relation to safeguarding vulnerable adults. People who used the service felt safe and were protected from abuse or the risk of abuse.

Overall, we found that 6 Old Park Ridings was meeting this essential standard.

User experience

People who used the service told us that they felt safe in the home. People said they knew who to speak to if they had concerns. A person said, ‘’I would say it face to face. I would come out with it.’’

Other evidence

At the time of the inspection there were no outstanding safeguarding issues. The care home had an adult protection policy and whistle blowing policy.

All staff had a good understanding of the issues and knew who to contact if they had any concerns that a person was possibly being abused.

The staff had been asked to read the safeguarding adults documents and refresh their knowledge and they signed documentation to confirm they had completed the task.

Records showed that staff had undertaken safeguarding training as part of their induction. The provider was organising further training for those whose training was due to be updated. They had also received training in the Mental Health Act 1983, Mental Capacity Act 2005 and in mental health awareness. A further programme to update staff in relation to mental health matters had been planned from January to March 2012.

There was a complaints procedure in place that had been provided to people showing them how they could make a complaint if they wished. This was on display in the home.