Our current view of the service
Updated
29 January 2026
We carried out this announced on-site inspection on 17 June 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Alsager and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, near the practice.
The practice had 2 treatment rooms. The total number of staff was 7. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 2 dental nurses, 1 dental hygienist and the practice manager.
People's experience of the service
Updated
29 January 2026
Prior to our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 3 patients. We saw patient feedback from 9 patients, who had completed paper feedback forms during the inspection day. On the day of our inspection, we saw patient feedback from over 100 patients, who had left online reviews. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included:
“Lawton dental always go above and beyond. Nothing is too much trouble, all questions answered. Always all staff are friendly and approachable.”
“Fantastic caring and friendly from reception to the dentist.”
“Lawton Dental Care I believe is an outstanding Practice. The team show you how a professional yet personal Dental Practice operates so effectively. The impact of this can really start to undo the fear that has been built up over years of traumatic and poorly run Dental work.”
Patients commented positively about the standards of cleanliness. Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “The team take time to explain any treatment that may be needed, giving you space to ask questions and really teach you what you need to know to effectively look after your teeth at home.”
Patients said when they were prescribed medicines, sufficient information was given. Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. “They are clinical with their work but personal with their interaction.”
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.