The Care Quality Commission
  • Care Home
  • Care home

Archived: Riverdale

Sheffield Road, Chesterfield, Derbyshire, S41 7LL (01246) 275003

Provided and run by:
Leyton Healthcare (No 3) Limited

Important: The provider of this service changed. See new profile

All Inspections

3 January 2014

During a routine inspection

This inspection was unannounced which meant the provider and the staff did not know we were coming.

Some people using the service had multiple needs and limited communication; we saw the staff interacted well with the people they cared for. People were happy with the care and support they received, one person said, 'The staff are good I like them.' Some people using the service were not able to communicate verbally with us. We were able to find out about their experiences of living at the home by observing care and talking to families and the care staff.

Where people did not have capacity, a suitable assessment had not been carried out. The provider could not demonstrate decisions had been made in people's best interest.

People had care records which recorded how they wanted to be supported. The information we read in the care records matched the care, support and treatment we saw being delivered to people.

People told us they could make choices about their food and drink. We saw people were provided with a choice of food and refreshments.

We found the home was clean and well maintained. We saw there were sufficient staff to meet the needs of the people using the service.

We saw there were suitable systems in place to monitor the quality of the care provided.

3 July 2012

During a routine inspection

There were 37 people living in the home at the time of this review. We spoke with four people to gain their views of the service. Some people in the home had limited communication abilities and so we could not interview them to find out their views. However, we were able to to observe their mood and behaviour and how they interacted with staff. We also spoke with four relatives of people in the home.

People and their relatives told us they were involved in making decisions about their care. The care plans were signed by people, or their relatives, to show their involvement and agreement.

We observed that staff showed care and concern for people and treated them with respect. A relative told us "they treat people properly".

People told us they had care and support that met their needs. One person said "I'm well cared for" and a relative told us "they know how to care for him".

People told us that staff were friendly and kind. Relatives said they felt people were safe living at Riverdale.