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Lime Tree House Residential Home Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 27 March 2021

Lime Tree House Residential Home provides accommodation and personal care for up to 30 older people. At the time of the inspection there were 24 people living there.

We found the following examples of good practice.

The home was clean and tidy throughout. There was a detailed cleaning schedule and this included regular cleaning of high touch points such as door handles and light switches. Housekeeping staff had a clear understanding of their responsibilities.

Staff had access to personal protective equipment (PPE) and were seen to be using and disposing of this appropriately. Staff had received infection control and specific Covid-19 training, including guidance for staff about how to put on and take off PPE safely. Regular testing for people and staff was taking place.

People were supported to maintain contact with their family and friends. Visiting risk assessments had been completed and there was information about people’s preferred way of contact. There was a visiting ‘pod’ and designated visiting area within the home. In line with government guidelines single named visits into the home had commenced.

People were also supported to maintain contact through telephone and video calls. Activity staff updated people’s families weekly, through email, about what people had been doing and what activities they had enjoyed.

All visitors were required to have their temperature checked and wear the appropriate personal protective equipment (PPE). Single named visitors were required to have a rapid Covid-19 test before the visit.

Inspection areas

Safe

Good

Updated 27 March 2021

Further information is in the detailed findings below.

Effective

Requires improvement

Updated 27 March 2021

Caring

Good

Updated 27 March 2021

Responsive

Good

Updated 27 March 2021

Well-led

Requires improvement

Updated 27 March 2021