You are here

Inspection Summary


Overall summary & rating

Good

Updated 12 September 2020

Grasmere Rest Home is a 'care home' for older people, some of whom live with dementia. The service can accommodate up to 25 people. There were 22 people living at the service at the time of this visit.

We found the following examples of good practice.

• The service booked visits for families and friends and staggered the times of visits to reduce the risk of infection transmission between people. Visits took place in the garden or in a designated area in the lounge. Visitors had their temperature taken before entering the home, were screened for Covid 19 symptoms and provided their contact details for test and trace purposes. Visitors were given Personal Protective Equipment (PPE), including hand sanitiser and face masks, which they had to wear throughout their visit. The service provided detailed guidance to staff and visitors on how to put on and take off PPE.

• Staff were allocated to work in specific areas of the home, with specific colleagues to reduce the risk of spreading infection. People that were isolating or shielding had their own dedicated staff who provided a support bubble to support all their needs. The home used video calls to make sure people had regular contact with their families and friends and to provide people with activities.

• The service had an infection prevention and control lead and people were admitted into the home in accordance with national guidance. The provider made sure people being discharged from hospital had been tested before being admitted into the home. The provider was regularly testing people and staff for Covid 19, in accordance with government guidance.

• The provider supported people and staff to stay safe. Staff had been trained and were confident in the management and prevention of infection. Additional measures had been introduced to clean the service and make sure the risk to people and staff was reduced. Staff had individual Covid 19 risk assessments. Examples included, the risk of staff using public transport to get to work and staff in higher risk categories, including Black, Asian and Minority Ethnic staff. The provider’s infection prevention and control policy and business contingency plan had been updated to include Covid 19.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 12 September 2020

We were assured the service was following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 12 September 2020

Caring

Outstanding

Updated 12 September 2020

Responsive

Good

Updated 12 September 2020

Well-led

Good

Updated 12 September 2020