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HCA Healthcare UK at the Wilmslow Hospital Good

Reports


Review carried out on 9 September 2021

During a monthly review of our data

We carried out a review of the data available to us about HCA Healthcare UK at the Wilmslow Hospital on 9 September 2021. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about HCA Healthcare UK at the Wilmslow Hospital, you can give feedback on this service.

Inspection carried out on 03 to 04 December 2018 and 27 February 2019

During a routine inspection

HCA Healthcare UK operates six private hospitals and many diagnostic centres across the country, including The Wilmslow Hospital. HCA Healthcare UK also entered into a joint venture alongside NHS trusts. The Wilmslow Hospital is a private hospital in Cheshire, England, owned and operated by HCA Healthcare UK.

The hospital opened in May 2014, providing an outpatients, diagnostics and day case surgical facility for self-paying and NHS patients. The hospital also offers an outpatient service to children between the age of 0– 17 years old and surgery (including cosmetic surgery) to children aged 16-17 years old.

The ten most common procedures included arthroscopic rotator cuff repair greater than 2cm (as sole procedure), coracoid bone block transfer for recurrent instability of shoulder and multiple arthroscopic operations on the knee (including meniscectomy, chondroplasty, drilling or microfracture).

The hospital operates across three floors, offering patients a full range of treatments including orthopaedics, general surgery, urology and dermatology.

The hospital serves the communities in the local area, but also accepts patient referrals from across the country and overseas. The hospital has had a registered manager in post since 2014.

The location houses an outpatient suite, diagnostic imaging and theatre day case unit, two laminar flow operating theatres, nine recovery bays, a walk out room and 13 consulting rooms. Additionally, the hospital has a dedicated women’s health unit with ultrasound mammography diagnostic and full breast care service.

We inspected the outpatients and surgery provision at the hospital using our comprehensive inspection methodology. We carried out the announced part of the inspection on 3 December 2018 and 4 December 2018. We carried an unannounced inspection of diagnostic services on 27 February 2019 as it was not included in the initial inspection.

To get to the heart of patients’ experiences of care and treatment, we ask the same five questions of all services: are they safe, effective, caring, responsive to people's needs, and well-led? Where we have a legal duty to do so we rate services’ performance against each key question as outstanding, good, requires improvement or inadequate.

Throughout the inspection, we took account of what people told us and how the provider understood and complied with the Mental Capacity Act 2005.

The main service provided by the hospital was surgery. Where our findings on surgery– for example, management arrangements – also apply to other services, we do not repeat the information but cross-refer to the surgery core service.

We rated the hospital good overall; surgery and diagnostics were rated as good. Outpatients was rated as outstanding,

Following this inspection, we told the provider that it should make other improvements, even though a regulation had not been breached, to help the service improve. Details are at the end of the report.

Ellen Armistead

Deputy Chief Inspector of Hospitals (North)