Archived: Harriets

119 Main Street, Distington, Workington, Cumbria, CA14 5UJ (01946) 831166

Provided and run by:
Southern Cross Healthcare (Focus) Limited

Important: The provider of this service changed. See new profile

All Inspections

22 February 2011

During a routine inspection

All people who live in the home who were spoken to said they were confident in raising any concerns with the manager or care staff. They felt they were treated with respect. People who use the service told us the staff were very kind and treated them well. They told us they felt safe and liked living at the home

We spoke to two visitors who told us they had raised minor concerns which had been dealt with promptly and to their satisfaction. They also told us that they found the standard of the care had improved in the home over the previous months.

However two people said the standard of catering had deteriorated since the previous cook left and they would like the opportunity to be included more in planning menus.