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Inspection Summary


Overall summary & rating

Good

Updated 23 March 2021

Walmer Care Centre is a care home providing accommodation and personal care for older people and people living with dementia. The service can accommodate 37 people in two separate buildings next door to each other on the same site. At the time of the inspection there were 26 people living in the service.

We found the following examples of good practice.

¿ The risk of infection from visitors was minimised. Visiting was by appointment only. A visitor pod outside the service had been created to enable window visits to be completed in safety and comfort. Visitors were able to access the pod without entering the service.

¿ Staff helped people to send video messages to their family members. Relatives also received a regular newsletter from the registered manager. These provided updates about developments in the service particularly relating to keeping people safe from Covid-19.

¿ New people were able to safely move into the service. A negative test for Covid-19 and a 14-day isolation period were in place. Health monitoring was in place both during the isolation period and afterwards to make sure people remained free from symptoms of infection.

¿ Adaptations had been made to the accommodation to support infection control. An example was an additional lounge being created to help people walk with purpose while still maintaining social distancing.

¿ The service had up-to-date infection control policies including those specific to managing risks related to Covid-19 and infection outbreaks. There was enough personal protective equipment for staff and visitors and this was being used in the right way.

¿ There were cleaning schedules in place. The service was neat and clean. Regular infection control audits were done by the infection control lead with actions followed up when necessary.

¿The registered manager knew what government guidance said about managing Covid-19 and had regular contact with doctors and specialist infection control nurses.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 23 March 2021

Further information is in our detailed findings below.

Effective

Good

Updated 23 March 2021

Caring

Good

Updated 23 March 2021

Responsive

Good

Updated 23 March 2021

Well-led

Good

Updated 23 March 2021