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We are carrying out a review of quality at Cunningham House. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Good

Updated 30 December 2017

Cunningham House is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Cunningham House accommodates 54 people across two separate areas, each of which has separate adapted facilities. One of the areas specialised in providing care to people living with dementia.

At the last inspection, the service was rated Good. At this inspection we found the service remained Good.

People and relatives told us they felt the service was safe. People remained protected from the risk of abuse because staff understood how to identify and report it.

Medicines were stored, administered and managed safely and we saw evidence of recent improvements. The provider regularly checked the premises and equipment were safe for people to use.

People are supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible; the policies and systems in the service support this practice.

Care plans were written in a very person centred style and were regularly reviewed to reflect peoples' individual care and support requirements. People were given safe care because risks had been identified and managed.

Staff were well motivated, proud of the service and felt listened to. Staff had regular opportunities to reflect on their practice and to request any additional support or training.

The provider was actively looking at ways to improve the quality of the food to meet people’s preferences. People were supported to eat and drink enough to maintain a balanced diet and referred to other healthcare professionals when their health needs changed.

People and their relatives were encouraged to share their opinions about the quality of the service, through meetings. Staff were supported in their practice by a manager they liked and respected.

The provider's quality monitoring system included regular reviews of people's care plans, checks on medicines management and staff's practice. Accidents, incidents, falls and complaints were investigated and actions taken to minimise the risks of a re-occurrence.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 30 December 2017

The service remains Good.

Effective

Good

Updated 30 December 2017

The service remains Good.

Caring

Good

Updated 30 December 2017

The service remains Good.

Responsive

Good

Updated 30 December 2017

The service remains Good.

Well-led

Good

Updated 30 December 2017

The service remains Good.