Updated
6 October 2026
Date of assessment: 14 April and 6 May 2026.
Optegra Maidstone is an independent clinic providing ophthalmology services in a community setting. It is operated by the provider Optegra UK Limited.
Optegra Maidstone was first registered in August 2022 and provides diagnostics, treatment, and follow-up services. The service provides NHS-funded ophthalmic services commissioned by the local Integrated Care Board (ICB), offering diagnostics, outpatient consultations, surgical treatments and follow‑up care. This includes cataract surgery (a short procedure to replace a cloudy lens with a clear artificial one), glaucoma management (a treatment that lowers eye pressure to protect vision) and Yttrium Aluminium Garnet (YAG) laser capsulotomy (a non‑incisional laser treatment used to clear clouding behind an artificial lens).
In addition to its NHS work, Optegra Maidstone - offers a private treatment option.
We undertook a comprehensive assessment of surgery services because this location has not been assessed since being registered in August 2022.
This assessment looked at surgery which we rated as good.
This is the first time we have assessed and rated this service. We assessed surgery using our comprehensive inspection methodology. We assessed all 5 key questions and all quality statements. We rated surgery as good. We rated the location of Optegra Maidstone as good.
Updated
10 March 2026
Date of assessment 14 April and 6 May 2026.
We undertook a comprehensive assessment of surgery because the service had not been assessed since being registered in August 2022.
The service provides NHS-funded ophthalmology care in a community setting, including cataract surgery, glaucoma management, Yttrium Aluminium Garnet (YAG) laser treatment and follow‑up care. In the 12 months before the assessment the provider did 795 YAG laser capsulotomies and 3,210 NHS cataract surgeries. In addition to its NHS work, the service provides private treatment options.
We rated this service as good.
We found the service had a strong learning culture and investigated incidents thoroughly. Staff consistently maintained safe pathways, completing essential checks, escalating concerns appropriately and ensured continuity of care through clear records and emergency processes. The service managed safeguarding well, staff had full training, clear escalation routes and specialist support. Staff involved patients and relatives in safety checks, explaining procedures to enhance the experience.
The environment was visibly clean, well equipped and safely maintained in line with national guidance. Leaders ensured staffing levels, skill mix and governance for clinicians working under practising privileges were effective. They supported ongoing development and specialist competencies. The service-controlled infection risks well, through clean environments, audits and safe surgical practice. Staff managed medicines safely with secure storage, clear processes, effective learning from incidents and safe administration supported by access to emergency treatments.