• Care Home
  • Care home

Pembroke House

Overall: Requires improvement read more about inspection ratings

11 Oxford Road, Gillingham, Kent, ME7 4BS (01634) 852431

Provided and run by:
The Royal Naval Benevolent Trust

Important:

We served a warning notice on The Royal Naval Benevolent Trust on 9 July 2026 in relation to a breach of Regulation 12 as they had failed to manage medicines effectively which put people at risk of harm at Pembroke House.

Overview

Report published: 25 August 2026

  • Safe

    Requires improvement

  • Effective

    Requires improvement

  • Caring

    Requires improvement

  • Responsive

    Requires improvement

  • Well-led

    Requires improvement

Specialisms / services

  • Accommodation for persons who require nursing or personal care
  • Treatment of disease, disorder or injury
  • Caring for adults over 65 yrs
  • Dementia

Who runs this service

  • Organisation

    Pembroke House is run by The Royal Naval Benevolent Trust

  • Mrs Deborah Louise Dollner
    Nominated Individual