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Culverhayes Nursing Home Good

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Inspection report

Date of Inspection: 3 March 2011
Date of Publication: 5 May 2011
Inspection Report published 5 May 2011 PDF

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Inspection carried out on 3 March 2011

During a routine inspection

Culverhayes provides a service for people who have dementia which can make communication difficult. We were able to gain some comments that people liked the home and were happy there. We spoke with some people living at the home or their relatives / friends during the site visit. People told us that they felt safe at the home and that staff were �kind and caring�. They felt that the food was usually �excellent� or �lovely� and that they were given plenty to eat at times that suited them. People said that they could eat meals in their rooms if they did not wish to go to the dining room.

People said that their rooms were warm and comfortable and that they felt safe. They said there was always staff around. They also said that they were able to go to their room for privacy when they wished and that staff left them alone for a reasonable time when they did not want to be disturbed.

People said that they were supported to have regular baths or showers and helped to maintain personal hygiene where this was needed.

People were complimentary about the manager of the home.

The service has a robust system for ensuring it continually improves the care and support offered to people.

During our review we have identified where the home needs to make some improvements to maintain compliance.

There were some activities on offer to people at the home. People told us that they enjoyed the opportunities this gave them. Staff spent periods of time giving people one to one attention time which left other people with little to do. This can cause some people to become distressed.

Not all staff had undertaken training on the subject of the Mental Capacity Act. This means that some staff may not have an up to date understanding of the legal rights of people who may not be able to give consent to care and treatment. The provider had recognised this prior to our visit and training had been organised.