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Bay Tree Court Care Centre Good

Inspection Summary


Overall summary & rating

Good

Updated 5 February 2019

Bay Tree Court Care Centre is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Bay Tree Court Care Centre accommodates 59 people in one adapted building. At the time of our inspection there were 41 people living at the home. Bay Tree Court Care Centre no longer provides nursing care.

At the time of our inspection Bay Tree Court Care Centre did not have a registered manager in post. The current manager was planning to apply to be registered with the CQC.

We carried out an unannounced comprehensive inspection of this service on 9 and 12 March 2018 and rated the service ‘Good’. After that inspection we received concerns in relation to the care people received. As a result, we undertook a focused inspection to look into those concerns and our findings are noted in this report. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for (location's name) on our website at www.cqc.org.uk”

At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

Why the service continues to be rated ‘Good’.

The service was implementing the findings of an investigation into recent concerns about people’s care. Their identified areas for action included, monitoring staff’s moving and handling practices and ensuring records relating to people’s care where completed once the care had been given.

People had opportunities to take part in seasonal activities. There were arrangements in place for people and their representatives to raise concerns about the service. Care was provided for people at the end of their life.

Effective quality monitoring systems were in operation. The service was relying on agency staff whilst recruitment was in progress to build a stable staff team. Staff ensured when there were unplanned staff absences that shifts were effectively organised to keep people safe.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 5 February 2019

Effective

Good

Updated 5 February 2019

Caring

Good

Updated 5 February 2019

Responsive

Good

Updated 5 February 2019

The service remains good.

Well-led

Good

Updated 5 February 2019

The Service remains good.