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Archived: Dimensions - 66 Rectory Road

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Reports


Inspection carried out on 22 August 2011

During a routine inspection

The people we spoke to were not able to talk in any detail about the care and treatment they receive due to their disabilities. For part of the day people were out with members of staff. We were able to observe the care and interactions both before and after the time spent out of the home. We saw that staff spoke to people in a calm and respectful manner and they managed to defuse a potentially volatile incident by diverting attention elsewhere.

The service has reported a number of incidents between people living at the home under multi agency safeguarding procedures. Staff had received training in safeguarding and were aware of their individual responsibilities.

During our visit we found some occasions where the management of medication needed to be improved.