Archived: Dimensions - Tyneside Domiciliary Care Office

391 West Road, Newcastle Upon Tyne, Tyne and Wear, NE15 7PY (0191) 228 8160

Provided and run by:
Dimensions (UK) Ltd

All Inspections

27 January and 3 February 2011

During an inspection in response to concerns

The local authority have undertaken reviews of care plans and risk assessments of people who use the service. During this time they spoke to people use the service who said they were happy with the support they receive.

The service users we talked to were very positive about the individual staff and the support they received. We saw evidence that the support they received enabled them to lead an independent life and that their individual risk was managed and balanced to enable them to make choices and take informed risks.