You are here

All reports

Inspection report

Date of Inspection: 17 September 2013
Date of Publication: 28 September 2013
Inspection Report published 28 September 2013 PDF

Overview

Inspection carried out on 17 September 2013

During a routine inspection

During our inspection we looked at care, staff training records and staff supervision arrangements. We checked maintenance records and undertook a tour of the building. We also spoke with a number of people living at the home and staff throughout the inspection. We observed the quality of care and support provided by staff during the inspection. We did this to confirm people were having their care needs met. We also wanted to identify that staff had been well trained and appropriate support arrangements were in place for them.

We found people were being supported by staff who had been well trained and appropriate support arrangements were in place for them. The home had been well maintained and was clean and hygienic when we visited. Good care practices were observed and people were having their nutritional needs met.

We observed the staff team providing sensitive and flexible personal care support. The staff were kind and patient and showed a good understanding of the needs of the person in their care.

The people we spoke with said they were happy and enjoyed living at the home. One person said, �The staff are looking after me really well. They are very kind and approachable. I have a good laugh with them. Just enjoyed a very good breakfast and looking forward to my lunch�.

During our inspection we contacted the Blackpool contracts monitoring team. They told us they currently had no concerns with the service being provided by the home.