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Hawthorns Lodge Limited Good

Inspection Summary


Overall summary & rating

Good

Updated 2 December 2020

Hawthorns Lodge is a residential care home providing accommodation and personal care for up to 20 people aged 65 and over, some of whom are living with dementia. The service had been identified by the Local Authority as a designated care setting. A designated care setting is intended for people who have tested positive for Covid-19 and are being admitted to a care home from hospital. The provider had designated eight beds to support people to be able to be discharged from hospital.

We found the following examples of good practice

• The service had identified a dedicated unit within the home so they could safely admit people who were positive for Covid-19. Access to and from this unit was separate from the rest of the home. A cohort of staff would work in this unit to minimise the risk of transmission.

•At the time of the inspection people using the service were not receiving face to face visitors. However, other methods of contact were encouraged, for example, video and telephone calls and window visits.

• Enhanced cleaning schedules included regular cleaning of touch areas such as handrails and door handles. This reduced the risk of cross infection.

• To reduce the risk of infection transmission, staff no longer worked across different units and when they arrived at work, they then changed into their uniforms. Staff had received additional training in infection prevent and control and the use of PPE.

• Staff and people living in the service accessed regular testing for Covid-19. This meant action could be taken swiftly if anyone developed symptoms or had a positive test result.

• Management ensured people and staffs mental health and well-being was supported at all times.

• The infection prevention and control policy was up to date. People and staff had risk assessments in place to identify their individual risks associated with Covid-19. This meant protective measures could be put in place to keep people and staff safe.

We were assured that this service met good infection prevention and control guidelines as a designated care setting.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 2 December 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 2 December 2020

Caring

Good

Updated 2 December 2020

Responsive

Good

Updated 2 December 2020

Well-led

Good

Updated 2 December 2020