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Inspection Summary


Overall summary & rating

Good

Updated 12 September 2017

This inspection took place on 26 July 2017 and was unannounced. We last inspected this service on 31 July 2015 when we found that a good service was being provided. At this inspection we found that the service continued to provide a good service.

Sherbourne Grange provides accommodation and care to up to 16 people who have a learning disability, autistic spectrum disorder or physical disabilities. At the time of our inspection there were 14 people living at the home.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People were supported by a staff team that understood how to protect them from risks including abuse, accident and injury. People received a safe and effective service because there were sufficient numbers of appropriately recruited, trained and supported staff that had the skills and knowledge they needed to support people.

People were supported to maintain good health because they had regular access to healthcare professionals and received their medicines as prescribed.

People were supported to have choice and control of their lives, where possible, by staff that knew them well. Staff were kind and caring towards them and promoted and protected their dignity. People were supported to maintain their independence where possible.

People received care and support that met their needs and preferences in a personalised way. People were supported to maintain links with people who were important to them and to do things they were interested in.

Feedback about the service was sought from people, relatives and professionals that visited the home through meetings, comments, complaints and questionnaires. Audits were carried out to identify areas for improvement and actions were taken where needed.

Inspection areas

Safe

Good

Updated 12 September 2017

The service remains good.

Effective

Good

Updated 12 September 2017

The service remains effective.

Caring

Good

Updated 12 September 2017

The service remains caring

Responsive

Good

Updated 12 September 2017

The service remains responsive.

Well-led

Good

Updated 12 September 2017

The service remains well led.