The Care Quality Commission

Archived: The Wimpole Medical Centre Limited

101 Harley Street, Westminster, London, W1G 6AH (020) 7935 8277

Provided and run by:
The Wimpole Medical Centre Ltd

Important: The provider of this service changed. See new profile

All Inspections

21 March 2013

During a routine inspection

We had not been able to speak to people using the service because there were no appointments booked at the time of the inspection. We gathered evidence of people's experiences of the service by reviewing the satisfaction questionnaires returned to the service. We found that people who had used the service told us that they were given information about their care and treatment before they underwent procedures. They said that Dr. Tregear and staff were "very professional".

Appropriate medical checks were undertaken before people received treatment including any medications they were taking. People who use the service were given sufficient information and were involved in making decisions about their care. People reported Dr. Tregear had understood their problem and that they understood their proposed treatment.

There were procedures in place to deal with emergencies.

There was a safeguarding policy in place for protecting vulnerable adults. Dr. Tregear was able to describe what action they would take which included contacting the local authority.

Staff received adequate training and supervision. We were told that they had an annual appraisal where their performance would be discussed and targets set for the coming year. Dr. Tregear had recently completed their clinical appraisal via an independent appraiser.

The service conducted audits to monitor the quality of the service it was providing. Regular patient feedback questionnaires were completed.