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Wantage Nursing Home Requires improvement

We are carrying out a review of quality at Wantage Nursing Home. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 24 October 2012
Date of Publication: 12 December 2012
Inspection Report published 12 December 2012 PDF


Inspection carried out on 24 October 2012

During an inspection in response to concerns

Comments made by relative's included "very good home","mum has put on weight and has made friends","very supportive staff","care staff are very good","communication could be better, messages are not always passed on","some staff are better than others" and "hopefully things will improve when the new manager is here".

We saw that a compliance audit had been completed monthiy, this included checking records relating to personalised treatment and support. In October 2012 five care plans were examined and all were incomplete.

People told us that they were satisfied with the care provided by the two local GP surgeries, one of which visits the home on a weekly basis, other healthcare professionals visit as appropriate. We were told that regular resident and relatives meetings took place, this could not be evidenced.

We observed staff assisting people with their meal in a discreet and dignified manner.

We spoke with several members of staff, who had a good understanding about safeguarding adults and how to report them appropriately.

We saw evidence of regular audits undertaken and management of medication was fully compliant.

Staff that we spoke with said that there were not sufficient staff on each shift, a high percentage of people require two staff to provide hoisting, at least eight people on the general nursing unit, which meant that other people did not receive care when needed.