• Care Home
  • Care home

Blossomfield Rose Care Home

Overall: Good read more about inspection ratings

Blossomfield Road, Solihull, B91 1FN (0121) 271 0800

Provided and run by:
Macc Care (Solihull) Limited

Latest inspection summary

On this page

Our current view of the service

Good

Updated 6 December 2024

Blossomfield Rose is a care home with nursing for up to 80 older people some of whom have a diagnosis of dementia.

People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises, and the care provided, and both were looked at during this assessment. At the time of our assessment 41 people were living at the service.

The assessment included an unannounced visit to the service which took place on 14 and 15 January 2025.

This is the first assessment for this service, and we have rated it as Good.

Systems were in place to help protect people from the risk of harm. People’s needs and the risks relating to their care and wellbeing were assessed and control measures were implemented to help keep people safe.

Medicines management systems were in place. However, the provider needed to make some improvements to ensure the management of medicines was safe and met people’s needs.

There were effective systems in place to safely recruit staff. Staff were well trained and supported in their roles. Staff had the right skills and knew how to support people to meet their individual needs.

The building was clean and well maintained and people told us that it was a welcoming environment.

People were cared for and supported by a team of staff who knew them well and respected their preferences.

Staff went the “extra mile” to provide compassionate care. During our inspection we observed some wonderful interactions between staff and service users. This included not only care staff but members of the catering and housekeeping teams.

People had access to an extensive range of activities and facilities to promote independence and well-being.

There was a culture of improvement and governance systems were being further developed to help ensure people received safe and good quality care and support.

Staff worked with other professionals to meet people’s healthcare needs.

People's experience of the service

Updated 6 December 2024

During the inspection we spoke with service users and their relatives about living at Blossomfield Rose.

People had a positive experience of living at the service, and they told us they felt safe and well looked after.

One relative said, “My family member has been here for a few months, and all the staff are wonderful. I know they check on them regularly and even when I am here visiting, they still come in and check that all is okay.”

Another person’s relative told us, “I love coming to see [person’s name]. I have my lunch with them all the time, it’s like a family here.”

People told us staff knew them well and they were treated with kindness and compassion.

Some people told us they felt staff appeared busy at times and sometimes they had to wait for support.