• Residential substance misuse service

Cocoon Inpatient Detox

Overall: Good read more about inspection ratings

33 Sawyers Way, Hemel Hempstead, HP2 4ED

Provided and run by:
Cocoon Support Ltd

Assessment report published 25 August 2026

Safe

Requires improvement

Updated 25 August 2026

Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated as requires improvement. This meant some aspects of the service were not always safe and there was an increased risk that people could be harmed. Staff did not always involve people in care planning and risk assessment and the service did not comply with mixed sex accommodation guidance.

However, the service worked with people to understand what being safe means to them as well as with partners on the best way to achieve this. People felt safe and were protected from harassment and bullying. People were supported to make choices that balanced risks of harm with positive choices about their lives.