Archived: Albion Park House

7 Albion Hill, Loughton, IG10 4RA (020) 8508 4172

Provided and run by:
Mr Mark Bowman

All Inspections

15 May 2012

During a routine inspection

We spoke with a number of people living at the home who all told us that they liked living at the home and were happy living there. People told us that staff were friendly and caring and respected people's privacy and upheld their dignity. One person told us 'They do look after me well.'

Relatives told us that it was a friendly home with good staff that looked after people well. They said that there was good liaison with healthcare professionals and the GP and district nurses were called to provide treatment and support where needed. One person told us 'There is good access to the GP and communication is good.'

Some concerns were raised about the lack of social activities and variety. One person said 'There is no interaction between the residents. X has become institutionalised.'