Archived: Surrey Children's Domiciliary Care Services

134 Station Road, Redhill, Surrey, RH1 1ET (01737) 737828

Provided and run by:
Surrey Childrens Service

Important: This service is now registered at a different address - see new profile

All Inspections

25 March 2013

During a routine inspection

During our visit to Surrey Children's Domicillary Care Service we were able to speak to the families of people using the service and staff, in addition to reviewing documentation relevant to the outcomes inspected.The information collected from these different mechanisms, when combined with our observation of the support provided, enabled us to conclude that the services provided both respected and involved the people who were using them.

At Surrey Children's Domicillary Care Service we found a programme of care that clearly supported individual's and their families with their needs both within and outside their home environment. This care programme ensured that people who used the service were protected from the risk of abuse.

All the evidence collected about staffing demonstrated that there were enough qualified, skilled and experienced staff to meet people's needs and staff were positive about the training they had received and the practicalities of providing it at evenings and weekends.

From the evidence collated it was clear that people who used the service and their families were asked for their views about their care and support provided and they were acted upon. In addition there was a system in place to assess and monitor the quality of the service provided.