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Inspection Summary


Overall summary & rating

Good

Updated 16 December 2020

Avon Reach is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided.

Avon Reach can accommodate up to 60 older people in purpose-built premises. Nursing care is provided. There were 37 people living there when we inspected.

We found the following examples of good practice:

Staff had created a box of items to help entertain people when they were self-isolating in their rooms. This included an iPad (and staff support if required), a device to provide extra television channels and puzzles, books and CD’s tailored to their individual preferences. A schedule was also created to ensure staff spent additional one to one time with the person and supported them to have a walk outside every day.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 16 December 2020

We were assured the service were following suitable infection prevention and control procedures to keep people safe.

Effective

Good

Updated 16 December 2020

Caring

Good

Updated 16 December 2020

Responsive

Good

Updated 16 December 2020

Well-led

Good

Updated 16 December 2020