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Inspection Summary

Overall summary & rating


Updated 13 June 2019

Simonsfield Care Home is a residential home that is registered to provide accommodation and personal care for up to 63 older people and people living with dementia. At the time of our inspection there were 63 people living there. Accommodation is over two floors, with communal lounges and dining areas, a bar area, hair salon and secure garden.

People's experience of using this service:

Staff were very kind and caring. Feedback from people being supported and their families highlighted positive interactions and compassion of the staff teams. Activities were varied and well organised with positive feedback from people at the home especially with accessing weekly trips out.

People told us that the service was safe. People were protected from abuse and the risk of abuse and staff understood their role in relation to this. Risks to people and others were identified and measures put in place to minimise harm.

Well managed checks were carried out on the environment and equipment to maintain people’s safety. The environment was well maintained and continually adapted with innovation and design to meet the needs of people with dementia.

People were offered a nutritious and balanced diet with snacks and drinks accessible to everyone throughout the day.

People's needs and wishes were assessed and planned for. Care plans were very well managed and identified ongoing outcomes for people and how their needs were to be met.

People knew how to raise a concern or make a complaint about the service.

Everyone we spoke with told us that the service was well-led and described the registered manager as approachable and supportive. The registered manager was highly motivated to contribute to continual improvements. They had piloted a new way of supporting people with dementia at night by trialling the use of ‘nursing scrubs outfits’ that replicated the style of pyjamas. Data collated showed a positive impact to people in reducing the number of falls on the dementia unit. Staff felt the initiative helped people to have focus with day and nights and helped them to orientate to their night time routines.

Details are in the key questions below.

Rating at the last inspection: Good (report published on 16 December 2016).

Why we inspected:

This was a planned inspection based on the rating of the last inspection.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our inspection programme. If any concerning information is received we may inspect sooner.

For more details, please see the full report which is on the CQC website at

Inspection areas



Updated 13 June 2019

The service was safe.

Details are in our Safe section.



Updated 13 June 2019

The service was effective.

Details are in our Effective section



Updated 13 June 2019

The service was caring.

Details are in our Caring section.



Updated 13 June 2019

The service was responsive.

Details are in our Responsive section.



Updated 13 June 2019

The service was well-led.

Details are in our Well-led section.