Archived: Ferndale Mews

'They listen to me;

'They always do what I want them to do'

'I can spend time on my own and they let me do this'

'They tell me how they are going to help me during the day'

They always ask me first'

'They respect me'

They tell me everything'

'They involve me in everything I do during the day'

'They take care of me and I get on great with them'

'They respect me and they do not miss a thing'

'They are very good'

'Staff help you out'

'Staff are good'

'Do I feel safe here? Oh yes definitely'

'Staff take care of me'

'I feel safe here, I am more than happy'

'Yes I feel safe here'

'I feel safe here, staff are very reasonable problems and I have no worries about the staff'

'Oh aye, I feel safe here'

'We spoke to two relatives. They told us:

'They always involve me and let me know what is happening'

'I could not wish for better staff, they let me know everything that goes on and they always respect my relations' wishes'

'When things happen they always phone me'

'I feel involved'

'They let me know about everything that goes on'

'I definitely feel involved'

'My relation is well looked after, the staff know everything and they reassure me'