• Services in your home
  • Homecare service

Archived: Care at Hand Limited

Overall: Requires improvement read more about inspection ratings

6 Harris House, Cawley Hatch, Harlow, Essex, CM19 5AN (01279) 626200

Provided and run by:
Care at Hand Limited

Important:

We served two warning notices on Care at Hand Limited on 13 November 2025 for failing to meet the regulations related to identifying and reducing risks to people in receipt of a service and failing to effectively operate systems and processes to assess, monitor and improve the quality and safety of care at Care at Hand Limited.

Assessment report published 26 November 2025

On this page

Responsive

Good

6 November 2025

We did not look at this key question during this assessment. The score below is based on the previous rating for this key question.

This service scored 71 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Person-centred Care

Score: 3

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Care provision, Integration and continuity

Score: 2

We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Providing Information

Score: 3

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Listening to and involving people

Score: 3

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Equity in access

Score: 3

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Equity in experiences and outcomes

Score: 3

We did not look at Equity in experiences and outcomes during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Planning for the future

Score: 3

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.