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Archived: Care at Hand Limited

Overall: Requires improvement read more about inspection ratings

6 Harris House, Cawley Hatch, Harlow, Essex, CM19 5AN (01279) 626200

Provided and run by:
Care at Hand Limited

Important:

We served two warning notices on Care at Hand Limited on 13 November 2025 for failing to meet the regulations related to identifying and reducing risks to people in receipt of a service and failing to effectively operate systems and processes to assess, monitor and improve the quality and safety of care at Care at Hand Limited.

Assessment report published 26 November 2025

On this page

Caring

Good

6 November 2025

We did not look at this key question during this assessment. The score below is based on the previous rating for this key question.

This service scored 70 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Kindness, compassion and dignity

Score: 3

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

Treating people as individuals

Score: 3

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

Independence, choice and control

Score: 3

We did not look at Independence, choice and control during this assessment. The score for this quality statement is based on the previous rating for Caring.

Responding to people’s immediate needs

Score: 3

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

Workforce wellbeing and enablement

Score: 2

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.